Bed with Nevil-Nemesis Mattress Ecru Fabric-Wooden Leg in Natural Shade 100x200cm

ACS Courier

Delivery is made by ACS Courier to your home, your business, or any other location of your choice.

Shipping costs are automatically calculated based on the weight and volume of the products and the shipping address. Cash on delivery incurs an additional charge of 2.99 € and is not supported for orders with a total cost of 100.00 € or more, or for orders requesting an invoice.

The estimated delivery time is 1-3 business days.

Transport company

Delivery is carried out by specialized transport companies either curbside (at their discretion, delivery to an upper floor may also be possible, subject to a potential additional fee), or to a transport agency in the capital of your prefecture, or to a transport company serving your prefecture (with the remaining shipping cost payable by the recipient). For more information, please refer to the delivery details.

Shipping costs are automatically calculated based on the weight and volume of the products and the shipping address. Unfortunately, transport companies do not support cash on delivery as a payment method.

The estimated delivery time is 4-10 business days.

Credit or debit card

You can securely pay for your order using a Visa, Mastercard, American Express, or Maestro credit or debit card. Your card details are never shared with us.

Apple Pay

You can securely pay for your order via Apple Pay. Your card details are never shared with us.

Google Pay

You can securely pay for your order via Google Pay. Your card details are never shared with us.

PayPal

You can securely pay for your order via PayPal. Your account details are never shared with us.

Klarna

You can securely pay for your order in 3 interest-free installments (even with a debit card) or pay in 30 days via Klarna. More information can be found here.

Cash on delivery

You can pay for your order upon receipt by paying the total amount directly to the courier delivering your parcel.

Note: Cash on delivery orders may require 1-2 additional business days for processing and dispatch. For faster delivery and lower costs, we recommend paying by card, bank deposit, or IRIS payments.

Cash on delivery is not supported for:

• Shipments via transport company (they unfortunately do not offer this service).
  
• Orders with a total cost of 100.00 € or more.
• Orders requesting an invoice.
  
• International shipments.
  

IRIS payments

You can pay for your order without any transfer fees through the IRIS payments service using your bank's mobile banking app. Our VAT number for the payment is 040747267. Your account details are never shared with us.

Bank deposit

IBAN (Piraeus Bank): GR9301712360006236020013287

IBAN (National Bank): GR3101103440000034475109939

IBAN (Vivabank): GR8270100000000310573740256

Beneficiary: Paschalis Argyriou Kontopoulos

Payment reference: Your order number (found in your automated order confirmation email).

If you do not hold an account with any of the above banks, you can choose IRIS payments as your payment method, which incurs no transfer fees.

Alternatively, if you transfer funds from another bank, all transfer fees must be covered by the sender (select OUR, not SHA or BEN) to ensure the exact order amount is deposited.

How can I order?

• Online, by clicking the "Add to Cart" button on the product pages you are interested in. For any clarification, do not hesitate to consult our shopping guide.
• By contacting us and mentioning the products you are interested in along with your shipping details, so we can create the order for you.

Are the products immediately available?

All of our products are immediately available for purchase, unless otherwise stated in their description.

When will I receive my order?

Each order is processed no later than the next business day. The final delivery time depends on the courier company and/or the transport company handling the shipment. When shipped via courier, the estimated delivery time is 1-3 business days, while via transport company it is 4-10 business days.

How much is shipping?

Shipping costs are automatically calculated based on the weight and volume of the products and the shipping address. They can be calculated:

• on the product page, by entering the postal code of the delivery address into the relevant tool
• automatically during the checkout process, before placing your order

What are the shipping and payment methods?

Information about shipping methods can be found here and payment methods can be found here. The same information is also available on each product page, in the corresponding tab below the description.

Do you offer installment options?

We offer the option of 3 interest-free installments, even with a debit card, through Klarna. More information can be found here.

Do you offer an assembly service?

If you need a furniture assembly company (Athens, Thessaloniki, and Patra), please add the service as a product to your cart through the page of the product you are interested in, or mention it in the order notes and we will provide you with their contact details.

Why can't I find cash on delivery as a payment method?

Cash on delivery is not supported for shipments via transport company (they unfortunately do not offer this service), for orders with a total cost of 100.00 € or more, for orders requesting an invoice, or for international shipments.

Can I purchase with an invoice?

Of course, the option to issue an invoice is available. Please select the invoice option as the document type on the cart page and fill in your VAT number and registered company name in the fields directly below.

For orders requesting an invoice, cash on delivery is not supported as a payment method.

Do you provide a tracking code for shipments?

Courier companies provide a tracking number, which you will receive once your order is dispatched.

Transport companies do not always provide tracking codes; however, you will receive their contact details for updates. It is not necessary to contact them, as they will contact you directly prior to delivery/pickup.

How safe am I using a credit card?

We have absolutely no access to your credit card details; this information is securely routed directly to the bank, which processes the charge.

The transport company cannot find my order, what is happening?

Shipments often take a short while to appear in the internal systems of transport companies. We recommend waiting a few business days and checking again. In any case, it is not necessary to contact them, as they will notify you directly prior to delivery/pickup.

Do you provide a wedding registry service?

We can manage your wedding registry while offering a range of innovative services. More information can be found here.

Do you fulfill international orders?

We fulfill orders from international destinations upon prior communication with us. Shipments are carried out under EXW (Ex Works) terms, meaning that the buyer is responsible for collecting the order, as well as for all costs and obligations relating to transportation, customs clearance, and delivery to the final destination.

How can I cancel an order?

Order cancellation is only possible if the order has not yet been processed by us. To cancel, please contact us stating your order number, name, and the date it was placed.

Is it possible to customize a piece of furniture to my preferences?

Our furniture is available in specific dimensions and colors; therefore, we unfortunately do not offer custom-made manufacturing.

Please select the invoice option as the type of document on the cart page and fill in your company's VAT number and business name in the field directly below.

For orders that have requested an invoice, cash on delivery is not supported as a payment method.