Lowest price guarantee

P Kontopoulos offers customers of its online store a price match guarantee if, prior to completing an online purchase of any item, they find the identical product offered at a lower price by a competitor, subject to the following terms and conditions:

 

1. For a price match claim to be valid, the identical product must be in stock at the competitor and offered at a lower price than that listed on pkontopoulos.com on the date of purchase.

 

2. A "competitor" is defined as any retailer operating both an online store and at least one physical brick-and-mortar store, which is also legally based in Greece. All of the above conditions must be met cumulatively.

 

3. The price comparison must apply to the exact same product and not a similar or equivalent one. Any complimentary services and/or additional items bundled with the compared product are not covered and are not taken into account under this lowest price guarantee. Furthermore, it is clarified that the product in question must be brand new, readily available for purchase, and its lower price must represent its standard selling price—not a price conditional upon special promotional campaigns, loyalty rewards, bundle offers, or personal discounts.

 

4. Price match process:

• The customer must send an active web link (URL) or other verifiable proof to info@pkontopoulos.com, demonstrating that the exact same product is offered at a lower price by an eligible competitor.
• Once it is verified that all the above terms and conditions are satisfied, P Kontopoulos will match the competitor's price.
  

 

5. This lowest price guarantee does not apply in the following cases:

• If the lower price involves selling below cost, as this concept is defined by applicable law and jurisprudence;
  
• If the lower price is not an end-consumer retail price;
  
• If the lower price applies to a used, refurbished, or open-box product rather than a brand-new one;
  
• If the lower price occurs during seasonal clearance sales, or applies to display models/floor samples, promotional bundles, or products purchased through special customer privileges/agreements;
  
• If the lower price originates from a store liquidating inventory in accordance with applicable national and EU unfair competition legislation;
  
• If the competing retailer is a permanent discount/outlet store.
  

 

6. P Kontopoulos reserves the right to modify, suspend, or discontinue this commercial policy at any time, as well as to amend these terms and conditions without prior notice. If any provision of these terms is deemed invalid or unenforceable, it shall not affect the validity or enforceability of the remaining provisions.