JOSIANE FRINGED RUG MULTICOLOR 160x230cm

ACS Courier

Delivery is made by ACS Courier to your home, your business or any other location of your choice.

Shipping costs are automatically calculated based on the weight and volume of the products and the shipping address. Cash on delivery is charged at an additional €2.99 and is not supported for orders with a total cost of €100.00 or more and for orders that have requested an invoice.

The estimated delivery time is 1-3 working days.

Transport agency

Delivery is carried out by specialized transport agencies either to your sidewalk (it may, at their discretion, also be carried out on a floor with a possible additional charge), or to an agency in the capital of your prefecture, or to a carrier that serves your prefecture. For more information, please refer to the delivery details.

Shipping costs are automatically calculated based on the weight and volume of the products and the shipping address. Unfortunately, shipping companies do not support cash on delivery as a payment method.

The estimated delivery time is 4-10 working days.

Credit or debit card

You can securely pay for your order with a Visa, Mastercard, American Express and Maestro credit or debit card. Your card details are never shared with us.

Apple Pay

You can pay for your order securely via Apple Pay. Your card details are never shared with us.

Google Pay

You can pay for your order securely via Google Pay. Your card details are never shared with us.

PayPal

You can pay for your order securely via PayPal. Your account details are never shared with us.

Klarna
You can safely pay for your order in 3 interest-free installments, even with a debit card, or after 30 days, through Klarna. More information can be found here.

Cash on delivery

You can pay for your order upon receipt, paying the total amount to the courier who will deliver it to you.

Note : Cash on delivery orders may take 1-2 additional business days to process and ship. For faster delivery and lower costs, we recommend payment by card, bank deposit or IRIS payments.

Cash on delivery is not supported for:

• Shipping by courier (unfortunately they do not support this as a service).
• Orders with a total cost of €100.00 and above.
• Orders that have requested an invoice.
• Shipments abroad.

IRIS payments

You can pay for your order without transfer costs through the IRIS payments service, using your bank's mobile banking. Our VAT number for payment is 040747267. Your account details are never shared with us.

Bank deposit

IBAN (Piraeus Bank): GR9301712360006236020013287

IBAN (National Bank): GR3101103440000034475109939

IBAN (Vivabank): GR8270100000000310573740256

Beneficiary: Paschalis Argyriou Kontopoulos

Reason: Your order number (will be in the automated order submission confirmation email)

If you do not cooperate with the above banks, you can choose IRIS payments as a payment method, which does not incur transfer costs.

Alternatively, if you make a transfer from a non-participating bank, the transfer fee (OUR, not SHA or BEN) must be added to the final deposit amount.

How can I order?

• Online, by clicking the "Add to Cart" button on the product pages you are interested in. For any clarification, do not hesitate to consult our shopping guide.
• By contacting us and mentioning the products you are interested in along with your shipping details, so we can create the order for you.

Are the products immediately available?

All of our products are immediately available for purchase, unless otherwise stated in their description.

When will I receive my order?

Each order is executed no later than the next business day. The final delivery time depends on the courier company and/or the shipping agent that will undertake the shipment. When the shipment is made by a courier company, the estimated delivery time is 1-3 business days, while when it is made by a shipping agent it is 4-10 business days.

How much is the shipping?

Shipping costs are automatically calculated based on the weight and volume of the products and the shipping address. They can be calculated:

• on the cart page, by entering the postal code of the delivery address into the relevant tool
• automatically during the checkout process, before submitting your order

What are the shipping and payment methods?

Information about shipping methods can be found here and payment methods can be found here. The same information can be found on each product page, in the corresponding tab below the description.

Do you offer installment options?

We offer the option of 3 installments, interest-free, even with a debit card, through Klarna. More information can be found here.

Do you offer assembly service?

If you need a furniture assembly company (Athens, Thessaloniki and Patras), please add the service as a product to the cart through the page of the product you are interested in or note it in the comments of your order and we will provide you with its contact details.

Why can't I find cash on delivery as a payment method?

Cash on delivery is not supported for shipments by courier (unfortunately they do not support it as a service), for orders with a total cost of €100.00 or more, for orders that have requested an invoice, and for shipments abroad.

Can I buy with an invoice?

Of course, the option to issue an invoice is provided. Please select the invoice option as the document type on the cart page and fill in the VAT number and the brand name in the field directly below.

For orders that have requested an invoice, cash on delivery is not supported as a payment method.

Do you provide a tracking code for shipments?

Courier companies provide a tracking code, you will receive it when your order is shipped.

The shipping agents do not always provide a tracking code, but you will receive their contact details for updates on the progress of the delivery. It is not necessary to contact them, they will inform you themselves before delivery.

How safe am I if I use a credit card?

There is absolutely no possibility of us accessing your credit card details, this piece of information is routed directly to the bank, which processes the charge.

The shipping agent can't find my order, what's going on?

Often shipments take a while to appear in the internal systems of the shipping agents. We recommend that you wait a few business days and try again. In any case, it is not necessary to contact them, they will inform you themselves before delivery.

Do you provide wedding registry service?

We take care of your wedding registry, while providing you with a range of innovative services. More information can be found here.

Do you serve orders from abroad?

We fulfill orders from international destinations, following prior communication with us. Shipments are carried out under EXW (Ex Works) terms, meaning that the buyer is responsible for collecting the order, as well as for all costs and responsibilities related to transportation, customs clearance, and delivery to the final destination.

How can I cancel an order?

Cancelling an order is only possible if it has not yet been fulfilled by us. To cancel it, please contact us stating its number, name and the date it was placed.

Is it possible to customize a piece of furniture to my preferences?

The furniture we have is available in specific dimensions and colors, so unfortunately there is no possibility of custom-made furniture.

Please select the invoice option as the type of document on the cart page and fill in your company's VAT number and business name in the field directly below.

For orders that have requested an invoice, cash on delivery is not supported as a payment method.