How to order from our e-shop
If you are experiencing any difficulty placing and/or paying for an order, there is no need to worry—this guide is designed to walk you through step by step!
1. Find products
Browse our various product categories or use the search function (by clicking the magnifying glass icon at the top of any page of our e-shop) to find the item you are looking for.
2. Add products to cart
Once you find a product you wish to purchase, adjust the quantity if you need more than the default (1 piece) and click the "Add to cart" button.
3. Pop-up window
A pop-up window will automatically appear with two options.
The first option, "View cart", takes you to your shopping cart, where you can see a summary of all included items, as well as the total cost. At the same time, there is a dropdown menu for selecting the document type, in case you wish to request an invoice instead of a retail receipt, as well as an order notes field where you can leave any special comments regarding your order. Once you are ready to proceed, click the "Checkout" button to move to the next step.
The second option, "Continue shopping", closes the pop-up window, allowing you to keep browsing our e-shop. If you wish to visit your cart at any time later, simply click the cart icon in the top right corner of any page.
4. Place your order
Fill in your contact information and delivery address, select your preferred shipping and payment methods, and indicate whether your billing address differs from your shipping address (they are set to be identical by default).
Once you are ready to complete your purchase, click the "Pay now" or "Complete order" button (the exact wording varies depending on your selected payment method).
If you are still experiencing any issues, please do not hesitate to contact us, it would be our pleasure to assist you!